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| Chordiant Software, Inc., an enterprise software company, provides software applications to consumer companies worldwide. It offers software applications, business processes, tools, and services that enable businesses to integrate customer information and corporate systems to produce a view of customers across multiple customer channels. The company's product solution includes Chordiant 5 Applications, which consist of Chordiant 5 Decision Management Solutions, Chordiant 5 Marketing Solutions, and Chordiant 5 Selling and Servicing. Chordiant 5 Decision Management is a suite of active decision management software products that allow marketing professionals and management to make decisions during customer interactions and as part of marketing campaigns, as well as enables business users to develop decision strategies that predict customer behavior, develop customer strategies, make recommendations to frontline representatives, and offers business performance analysis. Chordiant 5 Marketing automates the marketing processes required to plan, define, execute, and optimize marketing campaigns across multiple product lines and channels of communication in global business-to-consumer enterprises. Chordiant 5 Selling and Servicing provides role-based application interfaces that optimize real-time, process driven interactions between a company and its customers. Chordiant Software's solutions also include Chordiant 5 Industry Solutions, a series of applications for retail financial services that automate industry specific business processes in retail banking and credit card servicing; and Chordiant 5 Enterprise Platform that includes various software servers for managing a company's business to consumer policies, processes, profiles and integration interfaces, and connections to legacy systems. It sells its solutions and services through a direct sales organization. Chordiant Software was incorporated in 1991 and is headquartered in Cupertino, California. |
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